Return and Exchange Policy:
Thanks very much for your time and the attention shown towards Sauro Bos’s own art.
All returns must be shipped to Italy.
Customer satisfaction is my main priority. I work with you to solve every purchase-related purchase. I will do anything to make you a happy and returning customer and earn your loyalty for a long time, regardless of the issue and the situation. Every issue, return or exchange will be dealt on an individual base. There are, however, a few rules and guidelines for returns and exchanges.
Returns are accepted only if you contact me and ship the work within 30 days of the delivery date.
Exchanges are accepted to the extent of you contact us and ship the work within 30 days of the delivery date.
In case of return, we will refund all money, save for the shipping fees.
You can exchange your painting with whichever other work of the same value and, if the desired work is more expensive, you have to pay for the balance.
We will pay for the shipping fee only if you receive the wrong picture or a faulty one.